Sunday People

Q&A Your legal questions answered.

Send your questions to askdean@people.co.uk

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There are lots of safety measures being put in place too, like washing hands before exchanging rings, no singing and a small reception, with only two households.

It is not the wedding she dreamed of so Tina wants to call the whole thing off. But the venue said they will not refund her because they can go ahead.

Tina, from Rushden in Northampto­nshire, is livid.

And I believe she should be entitled to a refund, whether or not the ceremony is possible.

Because of the restrictio­ns, this will not be the wedding she booked. Consumers should always get what they have been promised.

Another reader, Lisa, was booked to go to Cyprus next month on a two-week holiday.

She has been told it will go ahead but the hotel swimming pool and

QMY neighbour had a skip delivered when he was out but the company mistakenly placed it in my front garden. They now won’t remove it until it is time to collect in seven days. My grass is ruined. Do I have any rights? Tom Graham

YOUR neighbour will have to compensate you for the damage. I would advise you to get three quotes to rectify the damage and present them to your neighbour.

I BOUGHT three dresses online on Saturday morning. Then, that evening, they all went on sale and had 30 per cent off. Am I entitled to the discount as I ordered the same day? Rita West YOU do not have the right to receive the discount as it was not

AQAspa will be closed. Lisa, from Derby, had been looking forward to lazing by the pool so wants to cancel but the agent has told her she will not get a refund if she does.

But not having a swimming pool or spa open represents a material change in the contract.

In my view, under the Package Travel Regulation­s, she can either demand a refund or ask for a price available when you placed your order. However, as you ordered online you can simply send the goods back and ask for a refund. You could then re-order and take advantage of the discount, if it’s still available.

I’M currently on furlough but my employer has told me I have to go back to work two

Qreduction to take account of the changes to her getaway.

Generally speaking, consumers should always get what it says on the tin, meaning what they believe they have paid for.

If, because of the pandemic, a trader cannot provide everything promised, you will be entitled to a refund – full or partial – or a price reduction if it goes ahead. days per week in August. Can I refuse? Damien Ashley

NO. Your employer has the right to demand you come back part-time while you are on furlough. In fact, the Government is encouragin­g employers to do this. If you refuse, your employer will have legitimate grounds to terminate your contract.

IS it safe to book a holiday for October? I’m concerned I will lose my money if there is a second coronaviru­s outbreak? Terry Underwood

I WOULD advise you to book a package holiday with a reputable travel agent as you will be protected if anything goes wrong. Also pay with your credit card so you have the option to make a Section 75 claim, if you need to take action to get your money back.

AQA

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