In credit with your energy company? Claim it back!

FED up with demands for payment from your energy company?

Here’s an idea – turn the tables and bill your provider.

You can do it but not many realise it’s an option.

Data from comparison site uSwitch found the average household in credit with their energy supplier could reclaim £117 and some could get back as much as £200.

The industry regulator, Oxgem, says customers are entitled to any credit on request. All you have to do is make sure up-to-date meter readings have been provided.

uSwitch carried out research which found 66% of us tried to reduce bills by lowering the thermostat, turning off radiators, or using heating less.

Claire Osborne, uSwitch.com energy expert, said: “Consumers should submit an up-to-date meter reading now to find out if they’re owed cash from their energy supplier. Today’s research shows the importance of providing regular meter readings, otherwise energy bills can quickly become inaccurate, tipping people into credit or debt on their accounts. “Under Ofgem rules, providers must repay any credit on request, so now is the time to read your meter, update your account and reclaim what you’re owed.

“Consumers who are building up credit to soften the blow of price hikes should instead consider reclaiming this money and switching to a cheaper deal.

“With an average credit refund of £117 and savings of more than £350 by switching supplier, it could be a very effective way to control spiralling energy bills.

“With a range suppliers raising prices in recent months, any consumers who find themselves in debt should get in touch with their supplier right away to prevent the situation from getting worse.”