USEFUL CONTACTS

Duty Chemists EMERGENCY

Gas: 0800 111 999 Electricity: 0330 123 0877. Water: 0800 028 4816 Environment Agency: 0800 807 060To report water, land or air pollution emergencies. NHS 111: Advice on health concerns given by qualified and experienced nurses, 24 hours, on 111. Samaritans: 08457 909090.

Citizen’s Advice Bureau

The Elms, 19 Front Street, Concord, Washington, Tyne and Wear, NE37 2BA Tel: 0191 416 6848

Local Authorities

Sunderland City Council: Switchboard –0191 520 5555 City and neighbourhood – Waste and recycling, parks, highways, parking, licensing, pest control, community safety, elections and visitor information – 0191 520 5550 Home and money – Council tax, housing and housing advice, planning and building control, and welfare rights advice – 0191 520 5551 Health and wellbeing – Social care and concern for welfare, disabled parking badges, concessionary travel passes, and sport and leisure – 0191 520 5552 Life, family and learning – Education, families information, fostering and adoption, youth services, births, deaths, marriages, civil partnerships and libraries - 0191 520 5553 Business services – Here to help with business enquiries such as business rates, business investment and business advice – 0191 520 5554 Sunderland Royal Hospital: 0191 565 6256

Advice Lines

Childline: Freephone 0800 1111 AgeUK: 0800 169 6565 (help and advice). National Debtline: Freephone 0808 808 4000 Missing People: Freephone 116 000. Mediation Service: Difficulties with neighbours? 0113 2424110. Family Mediation Service: Leeds 0113 2452986. Benefits inquiry line for people with disabilities: 0345 712 3456. D.I.A.L – Disablement Information and Advice Line: 0844 855 2122