Sunderland Echo

TSB call centre fills 107 city jobs

FIRM ‘INUNDATED’ WITH APPLICANTS AFTER PERMANENT VACANCIES BECOME AVAILABLE

- By Petra Silfverski­old petra.silfverski­old@jpress.co.uk Twitter: @petrasilfv­er

Bank bosses say they have been inundated with applicatio­ns after plans for more than 100 new jobs at a Sunderland call centre.

As reported in the Echo earlier this month, TSB said it was looking to fill the permanent vacancies within six months – boosting the total workforce at Sunderland Enterprise Park to around 600.

The company confirmed that is has now already filled 107 roles, having received a huge number of applicatio­ns from jobseekers.

Kerry Sharkey, head of telephone banking at TSB, said: “Ourrecruit­mentdrivei­nSunderlan­d has been a great success. We are delighted to have been inundated with applicatio­ns and we’re proud to have offered roles to 107 people in ourSunderl­andsiteasa­result.”

Sunderland City Council Cabinet Secretary, Coun Mel Speding, said: “It seems that the latest jobs on offer were filled very quickly, and we hope that the bank continues to invest in Sunderland, where it has grown, in no small part, because of the fantastic quality of its employees.”

However, the speed at which positions were filled has inevitably caused disappoint­ment for some who missed out after completing an online interview.

Some received emails which stated: “After reviewing your online interview, we were very impressed and would like to progress you to the final stage of the interview process.

“Unfortunat­ely, however, the position you have applied for has recently been placed on hold for an indefinite time. There is no current timelline in place to when the roles will become live again, but we will keep your applicatio­n on file and we will be in touch to see if you are still interested in the role once we have an update.”

 ??  ?? TSB’s Kerry Sharkey and the letter to unsuccessf­ul applicants after the 107 posts were filled.
TSB’s Kerry Sharkey and the letter to unsuccessf­ul applicants after the 107 posts were filled.

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