USEFUL CONTACTS

Duty Chemists

Monday to Friday: Asda, Leechmere Road, Grangetown, to 10pm (Monday 9pm); Lloyds, Borough Road, Hendon, to 11pm (also Saturday); Sainsbury’s, Silksworth, to 8pm. Sunday: Asda, Grangetown, 10am to 4pm; Boots, The Bridges, 11am to 4pm; Lloyds, Borough Road, 10am to 8pm; Sainsbury’s, Silksworth, 10am to 4pm; Superdrug, The Bridges, 11am to 5pm

EMERGENCY

Gas: 0800 111 999 Electricity: 0330 123 0877. Water: 0800 028 4816 Environment Agency: 0800 807 060To report water, land or air pollution emergencies. NHS 111: Advice on health concerns given by qualified and experienced nurses, 24 hours, on 111. Samaritans: 08457 909090. The Elms, 19 Front Street, Concord, Washington, Tyne and Wear, NE37 2BA Tel: 0191 416 6848

Local Authorities

Sunderland City Council: Switchboard –0191 520 5555 City and neighbourhood – Waste and recycling, parks, highways, parking, licensing, pest control, community safety, elections and visitor information – 0191 520 5550 Home and money – Council tax, housing and housing advice, planning and building control, and welfare rights advice – 0191 520 5551 Health and wellbeing – Social care and concern for welfare, disabled parking badges, concessionary travel passes, and sport and leisure – 0191 520 5552 Life, family and learning – Education, families information, fostering and adoption, youth services, births, deaths, marriages, civil partnerships and libraries - 0191 520 5553 Business services – Here to help with business enquiries such as business rates, business investment and business advice – 0191 520 5554 Sunderland Royal Hospital: 0191 565 6256

Advice Lines

Childline: Freephone 0800 1111 AgeUK: 0800 169 6565 (help and advice). National Debtline: Freephone 0808 808 4000 Missing People: Freephone 116 000. Mediation Service: Difficulties with neighbours? 0113 2424110. Family Mediation Service: Leeds 0113 2452986. Benefits inquiry line for people with disabilities: 0345 712 3456. D.I.A.L – Disablement Information and Advice Line: 0844 855 2122 Alcoholics24-hour helpline Anonymous: 0845 769 7555 Mental health: Mind: 0113 305 5800 National Society for Epilepsy: 01494 601400. Relate Marriage Guidance: 01325 461500. SSAFA Forces Help providing advice: to HM Forces and ex service people/families. 0113 244 9254. Gingerbread, an association for

single-parent families: Helpline 0808 802 0925 LGBT Support: 0113 260 9328. Grandparents Assoc Care and Contact Problems: Support group. 0113 2446111

GamCare: A national charity to help problem gamblers and all those affected. 0808 8020 133. Victim support: 0191 565 4336

Travel & Tourism:

Newcastle Airport – 0871 882 1121 Breakdown Services: 24-hour free phone numbers – AA, 0800 88 77 66; RAC, 0800 197 7815.

Bus and coach: Stagecoach – 0191 566 0231. Go North East – 0191 420 5050

Rail: National Rail Inquiries (train times & fares), 0845 784950 Automated tracker services: 0871 200 4950; Metroline, 0113 245 7676 Grand Central – 0345 603 4852