Sunderland Echo

140 JOBS COMING TO NPOWER

ENERGY COMPANY LOOKING TO RECRUIT CUSTOMER SERVICE ADVISORS

- By Kevin Clark kevin.clark@northeast-press.co.uk Twitter: @kevinclark­jp

Npower is creating dozens of new jobs at its Wearside offices.

The energy company has launched a recruitmen­t drive to find 140 customer service advisors for its Rainton Bridge call centre.

The positions on offer span financial solutions, sales and retention, digital customer services and customer enquiries, as npower expands the services it offers to customers from the site.

The company recently opened its new digital customer services wing, which hosts social media and web chat teams who offer customers a convenient way to get in touch about their energy

Npower also recently announced that it is the first energy provider in the UK to offer Apple Business Chat, an innovative way for customers with Apple devices to connect directly with an advisor using the Messages app.

Rainton House has an on- site Deli and Café Bar, a gym and break out areas to relax.

The building also prides itself on its low-carbon footprint, cutting emissions by over a third in the last three years through keeping landfill waste to a minimum and powering the office with renewable energy.

Carl Bowles, Head of Customer Contact in Rainton House, said: “As part of our aim to become recognised for customer experience, we’re offering some great opportunit­ies to join growing teams who continue to provide a vast range of support services for our customers.

“Through our unique employee training opportunit­ies and progressio­n plans, we also want to support local people in improving their skills and help them to climb the career ladder within npower.”

For more informatio­n, visit Indeed Jobs.

“We’re offering some great opportunit­ies to join teams” CARL BOWLES

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 ??  ?? The npower call centre in Rainton Bridge.
The npower call centre in Rainton Bridge.

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