Hotel uses hi-tech solution to fight Covid-19 pandemic
The Glenisle Hotel in Lamlash has adopted a hi-tech approach in its hotel and restaurant to help combat the spread of Covid-19 in an effort to protect its staff, patrons and members of the community.
Proprietors Neil and Anne Kennedy have invested in automatic thermal screening technology which will scan customer’s faces – avoiding the impersonal use of handheld temperature sensors which are aimed directly at clients’ faces – and issue an alert if elevated temperatures are recorded.
The technology, installed by Ian Turton-Smith of Indigo Unified Communications is being used by large hotel chains, including Hilton, and utilises a simple camera which can automatically detect if a client’s temperature is outwith the normal range. The hotel, which opened its outdoor seating area, serving food and drink, earlier this week will reopen its accommodation offering this Wednesday and the owners are keen to make sure that patrons, staff and everyone in the local community can be assured that all steps are being taken to prevent any spread of the virus.
The advanced technology will help to automatically monitor customers as they come in the door and additional steps, such as touch-less hand sanitiser dispensers and branded face masks for residents, will also be provided for customers visiting the establishment.
Naturally additional cleansing, social distancing and a number of other operational measures have also been put in place to comply with Government guidelines and recommendations.
Owner Neil Kennedy is pleased with the new technology and said that he will be even happier if the expense turns out to ‘not have been required’, if there are no further cases on Arran and if it helps to protect public health.
Speaking to the Banner from a safe distance he said: ‘The temperature monitoring is part of a raft of measures that we have introduced to protect the local population and visitors to the Glenisle Hotel and restaurant. Arran has been Covid-19 free for 10 weeks now and we wish to help keep it that way. These measures will ensure that visitors and staff can be assured that the Glenisle Hotel is a safe venue and place to work, and that every precaution is, and will continue, to be taken to protect public health.’
Visitors are invited to make use of the outdoor facilities, or socially distanced indoor facilities, with minimum person-to-person interaction by using a cashless ordering and payment system which is available for patrons. Of course, customers wishing to speak to a human being will still fiind staff available for those who prefer ‘old-fashioned’ human interaction.