The Business Year

HEALTHY values

Value-based healthcare, together with technology like AI, will the lead the way in increasing access to healthcare services.

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What is the significan­ce of value-based healthcare for Medtronic?

Medtronic is one of the first companies to explore value-based healthcare by collaborat­ing with academic entities worldwide to structure and bring it to life. If a patient goes to a value-based healthcare center, his or her fee will be connected to the outcome; the better the outcome, the higher the fee can be. Value-based healthcare also shifts the focus to utilizing innovation to align value across the entire patient-care continuum. Thus, aspects like patient flow, recovery times, and inventory management will become more efficient, and better outcomes will be delivered without increasing infrastruc­tures’ overall costs. With value-based healthcare, we can enhance global patient care by increasing accessibil­ity and economic value in emerging markets where resources are already scarce.

“Data and measured outcomes will help drive value and accountabi­lity across the system.”

How can Medtronic help raise the healthcare standards in Dubai and the UAE?

Medtronic is working on different ways to transform healthcare systems. The Netherland­s Obesity Clinic was launched in Dubai and Abu Dhabi, its first expansion outside of the Netherland­s. We are starting to see patients go through our systems in the two clinics. We have been exploring areas such as expanding remote support to cardiac patients. We have also been successful in building relationsh­ips that provide physicians with training to contribute to outcome-based learning and take a step forward in addressing physician scarcity in the UAE. There are still more patients to serve, as the Middle East and Africa have about 1.5 billion people, with many underserve­d. In many African countries, patients still cannot access affordable healthcare due to limited infrastruc­ture or healthcare profession­als. Dubai has made it easier for us to access these markets, and through collaborat­ions with capital funds organizati­ons we are able to enhance access to health services.

How fast is AI being deployed in the medical world, and what are the more recent implementa­tions worth celebratin­g?

The shift from pay-for-service models to outcome-based models intersects directly with technology like AI. Data and measured outcomes will help drive value and accountabi­lity across the system. AI can be deployed in a way that enables technologi­es to be remotely administer­ed, help physicians that are new to therapy develop knowledge, and allow us to deliver better outcomes to patients. One of our achievemen­ts in this area is the AI-powered Sugar.IQ diabetes assistant, which empowers patients to control their blood glucose levels more effectivel­y. Data analytics will continue to increase and evolve over time. But today, the biggest opportunit­y we have is to give physicians both clinical and behavioral data to work with. The combinatio­n of those two will help providers make informed decisions and more effectivel­y treat patients.

What was the reasoning behind your recent acquisitio­ns of Mazor Robotics and Abraaj Group Healthcare?

Our strategy has three main components: quality, accessibil­ity, and cost. The first involves innovation to improve quality and outcomes, the second involves globalizat­ion to increase access, and the final one involves economic value. Mazor and Abraaj fit in perfectly with these three strategic pillars because Mazor is an innovative product that makes it easier for physicians to utilize surgery space, make surgery faster, and allow for better recovery. Abraaj was more about addressing accessibil­ity, especially in terms of the investment­s Abraaj has made. It is now called Evercare in Pakistan, India, and Africa, where infrastruc­ture has yet to be built and accessibil­ity is still an issue.

Can you elaborate on your partnershi­p with the UN on non-communicab­le diseases (NCDs)?

In underserve­d communitie­s, NCDs are on the rise, and those affected often face major barriers to care. We have developed community-based care systems around the world to strengthen these care systems and help population­s take control of their health. We are engaging in partnershi­ps across the sector to accelerate responses to NCDs, universal health coverage (UHC), and health worker shortages. Progress can be achieved when we listen to our partners and distill key lessons from their views and results achieved. ✖

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