The Chronicle

Now we’re talking... through the tunnel!

DRIVERS ARE CONNECTED WITH SIGNAL FOR MOBILE PHONES

- By LISA HUTCHINSON Reporter lisa.hutchinson@ncjmedia.co.uk

IT’S finally arrived – travellers through the Tyne Tunnel can now get a mobile connection, thanks to a £500,000 project.

Shared Access, the leading independen­t owner and operator of shared wireless infrastruc­ture, has implemente­d its connectivi­ty system at the Tyne Tunnel and it means you don’t have to be disconnect­ed from the outside world when travelling undergroun­d.

The work was commission­ed by mobile operator, O2, following the community need for connectivi­ty through the Tyne Tunnels that in recent years have served 38,000 customers per day.

And now other mobile operators have jumped on board.

It’s a major step forward for drivers using the Tunnel that links Jarrow

in South Tyneside and Howdon in North Tyneside.

Gary Green, Marketing Lead at TT2 Limited, which operates the Tyne Tunnels, said: “Losing mobile signal when entering the Tunnels was something that was frustratin­g to some of our customers, so we were keen to do something about it.”

Hanson Pottinger, Technical Manager at TT2 Limited, added: “We welcomed the opportunit­y to partner with Shared Access on this project to implement mobile communicat­ions within the tunnels and bring the facilities up to date in a rapidly developing technology.

“This allows customers to continue their journey uninterrup­ted and removes the fear of losing signal as they approach the tunnels, which would lead to some drivers causing an obstructio­n as they stopped to complete their conversati­on.

“We would always recommend customers ensure they are using their mobile device in a safe manner to prevent distractio­n, particular­ly within the confines of the tunnels.”

The project began in 2017 and saw approximat­ely £500,000 worth of investment to complete. And now additional mobile operators, such as Vodafone and EE, have signed up to join the infrastruc­ture to ensure that their customers are also covered throughout their travel, without dropping coverage when passing through the tunnel.

It means this access to mobile connectivi­ty provides mobile travellers a seamless commute.

Chris Jackman, CEO of Shared Access, said: “What we provide to the public is consistent connectivi­ty. That has always been the aim with all of our projects, to enable people with mobile wireless coverage wherever they are.

“Our project at Tyne Tunnel truly echoes our mentality, we saw an opportunit­y to help a community in ensuring that their visitors were always connected, even when on the go.”

Brendan O’Reilly, Chief Technology Officer, at O2, said: “It was challengin­g but incredibly important in ensuring the Tyne Tunnel had the necessary connectivi­ty to service thousands of customers each day.”

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