The Courier & Advertiser (Angus and Dundee)

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Checklist

- Liz Jackson is the managing director of complete recruitmen­t and HR solutions company, Fairways. She is also the former chair of CIPD Scotland, which represents over 10,000 HR profession­als nationally.

Competence (CPC). All this before we even begin to consider salaries, benefits package and the increasing need for a quality work-life balance.

Given the retention issues faced by haulage companies, several now rely on agency staff who have become a vital element of a workforce that needs to be agile and flexible. This comes with its own challenges where some drivers are on the spectrum of excellence whilst others are less so.

Do you know how to select a good agency and what can be done to minimise the risks associated with using agency workers?

Recruiting staff Checklist

Regardless of whether you are using a recruitmen­t agency or not, the following processes should always be adhered to when recruiting new driving staff:

1. Ensure applicatio­n forms are completed accurately and signed and retained in the individual’s personnel files, if recruited, bearing in mind the restrictio­ns of the Data Protection Act regarding what you can and cannot retain regarding unsuccessf­ul applicants Interviews should always conducted by a senior manager Verificati­on and Vetting should be carried out at all times. Verificati­on is the checking of informatio­n that is 2. 3. be sought in the applicatio­n or supplied later on in the recruitmen­t process such as qualificat­ions. Vetting covers the employer actively making its own enquiries from third parties about an applicant’s background and circumstan­ces. Vetting goes beyond the verificati­on of details and could include DVLA licence informatio­n or medical assessment­s for example An employer has a duty of care to ensure correct and effective vetting procedures are implemente­d and carried out by a suitably trained person who knows for example what a CD10 or a DG40 endorsemen­t means. Also that they have sufficient knowledge and experience to determine what type of licence and category is required for the job in hand. 5. Ensure as far as reasonably practicabl­e, that drivers are fit to drive at all times. This includes asking driver explicit questions to ascertain if they suffer from any DVLA notifiable medical conditions. If in doubt, contact DVLA without delay. References should always be obtained from previous employers. Provide practical competency checks of vehicle to be used. 8. When providing an offer 4. 6. 7. of employment, ensure it is subject to receipt of satisfacto­ry references. Provide induction training and a handbook outlining all policies and procedures. 10. Once employed, remember to regularly check licences and remind drivers of medical/eyesight standards. 11. Ensure you have a robust system in place to test the knowledge and competence in drivers’ hours and records, routine vehicle defect checks and working time regulation­s. Businesses need to invest in recruitmen­t strategies, training and people to ensure drivers are kept up to date on changing legislatio­n. 9.

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