Groom-to-be says stress of uncertainty is ‘horrendous’

A Dundee couple due to marry at Guthrie Castle next month described the situation as “horrendous”.

They are still to discover whether their wedding is the only event booked for the venue and called on the castle staff to be more “transparent”.

The groom, who asked not to be named because he wanted to maintain a positive relationship with the castle, said: “At the end of last week we were contacted by email asking us to get in touch, which I did on Thursday afternoon.

“They explained that the wedding coordinator hadn’t turned up to work when expected and they contacted the police with a missing person report.

“Then they said it emerged that the guy had left the country and that he had wiped out their computer records.

“They have no records of the bookings and will only know when people contact them.”

The man, who booked the venue almost a year ago, said the revelation had added greatly to the stress of preparing the wedding, which is just a few weeks away.

The Dundonian recalled that toward the end of last year, the former employee at the centre of the scandal mentioned that the bank account details to make payments towards the wedding would shortly be changed.

“I do think the castle could have handled this situation better from a customer services point of view,” he added. “Although this is a terrible shock for them and I have a great deal of sympathy for them, they could have been more transparent and made more effort to try to get people to come forward as quickly as possible.

“It is awful for them but for people getting married it’s quite horrendous.”

“They said it emerged that the guy had left the country and that he had wiped out their computer records