The Courier & Advertiser (Fife Edition)

RBS customers facing round trips of 56 miles

Bank urged to reconsider its decision

- GareTh Mcpherson poliTical ediTor gmcpherson@thecourier.co.uk

RBS customers in Tayside and Fife face round trips of more than 50 miles to get to their nearest branch following mass closures.

The bank revealed last week that 62 branches will shut across Scotland next year, at a loss of 158 jobs.

Aberfeldy residents will have to endure the longest slog in Courier Country to visit their closest branch in person for this latest round of closures, with the 56-mile return journey taking several hours on the bus.

Tory MSP for Mid-Scotland and Fife, Murdo Fraser, said: “These distances just go to show the significan­t impact these closures will have on some customers. There are many communitie­s who will be hit hard, with local residents now facing huge trips to access vital banking services.

“While some customers have moved to online banking there are still many Scots who need access to a local branch, and RBS need to reconsider this decision.”

Eight RBS branches are to shut in Tayside and Fife from late spring next year, which will see pensioners and small businesses among the hardest hit.

The Courier is campaignin­g for them to stay open.

Across the region, the total extra mileage for customers to access their nearest branch is 214, according to an analysis of figures published by the bank.

In Perthshire alone, residents face increased journeys totalling 176 miles.

The Scottish Government has called for UK ministers to step in to guarantee a minimum level of banking services.

A Treasury spokeswoma­n said banks must give proper notice and outline alternativ­es to customers, but said closures are a “commercial decision”.

RBS says that customers who are losing their branch will still be able to perform some tasks locally at mobile banks, post offices and cash machines.

A spokesman for the bank, which is tax-payer owned, said: “We’re providing our customers with more ways to bank than ever before – they can choose from a range of digital to face-toface options.

“As customers continue to change the way they bank with us, we must change the way we serve them, so we are investing in our more popular branches and shaping our network, replacing traditiona­l bricks-and-mortar branches with alternativ­e ways to bank, including community bankers, mobile banks on wheels and post offices, so that we can reach even more customers.”

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 ??  ?? Murdo Fraser says many people still need access to a local branch.
Murdo Fraser says many people still need access to a local branch.

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