Police warning issued over phone and iTunes voucher scam

Police in Fife have issued a warning to the public following a series of telephone and gift voucher scams.

Officers revealed they have received a number of reports relating to telephone scams, particularly in the Kirkcaldy area.

Callers, who often say they are from Microsoft or a broadband provider, claim that there is a virus or a problem with a person’s computer or tablet.

They will then try to persuade the person to give them remote access to their computer or tablet under the guise of repairing it. However, they can then gain entry to the victim’s online banking and steal money.

These types of criminals are also known to claim they have fixed a problem with a person’s computer or tablet and try to persuade the victim to give them payment in the form of iTunes vouchers.

Community safety officer PC Gary Kenhard said: “These criminals can be very convincing and often play on people’s fears and vulnerabilities.

“If you receive a call of this nature, please take a moment to think before you take any action.

“Always be wary of callers who are trying to obtain personal information, get access to your computer or tablet or who claim that you owe them money.

“Remember that a legitimate company will never ask you to pay for their services using iTunes vouchers. If in any doubt about a caller – hang up.

“Christmas is a busy time of year that scammers can use to catch us when our attention and concerns may be elsewhere, so always remain vigilant.

“These people often target the elderly and vulnerable, so please advise relatives to be wary of these types of calls.”