The Courier & Advertiser (Fife Edition)
Worries over free ATMs as fee changes are proposed
Consumer body calls for urgent review to help protect rural users
An “urgent review” of proposed changes to the ATM network is needed to make sure people are not left isolated, consumer organisation Which? has said.
The organisation claims proposals to reduce fees for card machine operators could lead to closures of free-to-use ATMs across the country and could have a “devastating impact” on small businesses and rural communities in Scotland.
Link, the network responsible for 82% of all UK cash machine withdrawals, has announced a reduction of fees from 25p to 20p per withdrawal over four years.
It said there will be no change for free ATMs one kilometre or more from the next free ATM.
Research for Which? found one in five (19%) people in rural Scottish communities said their nearest free-touse cash machine was already too far away to walk to, compared to 3% in urban areas.
When asked about the potential impact of closures, one-fifth (22%) said they would be less likely to use local shops that require them to pay in cash and one in seven (16%) said it would affect their ability to pay for products and services.
MSPs will discuss the issue in a debate at the Scottish Parliament today.
Which? and the Federation of Small Businesses (FSB) are calling on the Payment Systems Regulator (PSR) to urgently intervene and review the potential implications the change will have for consumers if it leads to fewer ATMs.
Gareth Shaw, Which? money expert, said: “It’s clear that free-to-use cashpoints play a vital role for the majority of Scottish people and that some, particularly in rural communities, face substantial challenges to accessing cash. We are calling on the financial regulator to conduct an urgent review to ensure people aren’t left isolated and can access the cash they need.”
The survey of 1,854 people in Scotland in April found almost one in 10 (8%) had used a fee-charging cash machine in the last month and of these, a third (31%) did so because they could not find a free-touse option.
The PSR said it has set out three key requirements for Link, including that it must do whatever it takes to protect the broad geographical spread of free-touse (FTU) ATMs.
Link says it is committed to protecting access to free machines.
A spokesman said: “We want to rebalance ATMs from a proliferation in city centres to spread them to rural and poorer areas.”
Link said it will triple the financial inclusion subsidy from 10p up to 30p for ATMs in areas with poor cash-access.