Award to bank in recognition of specialist training for staff

A Fife bank is set to receive the Dementia Friendly Glenrothes Award after undergoing specialist training.

Staff at the Clydesdale Bank in Falkland Gate, Glenrothes, will be presented the accolade during a ceremony tomorrow.

The business has been commended for being an open, airy space with bold colours which is dementia friendly.

Members of the team invested an hour of their time to be trained as Dementia Friends in a bid to support members of the community with the condition.

Branch manager Lyn Lister said: “We always try and go the extra mile for our customers so when we heard about this initiative we jumped at the chance to get involved.

“It was great to have the opportunity to go along and learn more about the impact dementia has on people and also what we could do to help them.

“We see at first hand some of the challenges our customers face, the team have all fully got behind this initiative and we are really proud to be awarded dementia friendly status and look forward to doing all we can to welcome and support our customers.”

Ruth McCabe, Dementia Friendly project manager, said: “Our mission is to help improve daily life for people living with dementia and their carers and change the way local people think, talk and act when it comes to dementia.

“Dementia Friendly banks are essential in the community as people living with a diagnosis of dementia can often struggle to manage their finances

“Having a trusted, dementia friendly bank, can reassure them they are safe to use the business.”