The Courier & Advertiser (Fife Edition)
Call centre hoping to smash records for Children In Need
Arbroath call centre to transform into donation centre
Staff at a Tayside firm hope to break records when the Journeycall base in Arbroath transforms into an official donation call centre for BBC’s Children In Need appeal tomorrow.
It is not the first time the awardwinning multi-contact centre at Arbroath Enterprise Park has taken part in the event.
Last year the firm took around £80,000 through the centre, as well as raising £1,000 for the charity among themselves – figures the call handling team want to beat this year.
Laura Rhoney from Journeycall said: “We will have around 100 people working between 6pm and 11pm, with a minimum of 50 people taking calls at any one time.
“It will be a fun evening with lots going on, including darts and a games console competition which will help keep people engaged.
“There will also be a taco stand, a bottle stall and a raffle, with local businesses being really supportive and they have donated some great prizes.
“Members of staff are bringing partners and family members along, and we will also be joined by police cadets and other organisations, so it will be a great atmosphere on the night.
“If anyone would like to make a donation of a raffle prize, then there is still time to do so, and it’s for a great cause.”
Call centre staff will be joined by Angus MP Kirstene Hair, Angus Council supremo Margot Williamson and Alison Smith, also from the local authority, and Councillor Lynne Short from Dundee, who will all be fielding calls.
The first major appeal by BBC Children In Need took place in 1980 and since then, has raised more than £972 million which is used to support projects working with disadvantaged children and young people across the UK.
The charity is supporting more than 2,700 projects in the UK, and in the last year alone, donations have helped change the lives of more than 582,000 disadvantaged children.