The Courier & Advertiser (Fife Edition)
M&S axes 7,000 jobs from stores
Retail giant announces cuts as part of ‘never the same again’ overhaul project
Around 7,000 jobs are being axed at retail giant Marks & Spencer as part of a further shake-up in the face of the coronavirus crisis.
M&S said the bulk of the cuts would be made across its stores, hitting around 12% of its 60,000 shop-based staff, as well as a smaller number of support centre and regional management workers.
The company now operates just three department stores across Courier Country, in Dundee, Dunfermline and Perth, plus a handful of smaller M&S Foodhall and Simply Food outlets, following the closure in February 2019 of its department store in Kirkcaldy which ended more than 80 years of trading in the town centre.
The roles are set to go over the next three months as M&S ramps up its overhaul, dubbed “never the same again”.
The job losses add to many thousands already announced across the retail sector as the pandemic wreaks havoc on Britain’s high street, with department store chain Debenhams last week announcing another 2,500 staff cuts.
M&S expects a “significant” number of roles will be cut through voluntary departures and early retirement while it said it will also create some jobs through investing further in online warehousing and its new ambient food warehouse.
The group’s latest jobs cull follows 950 losses announced just last month across store management and head office roles.
But it insisted there were no further updates on stores closures as it ploughs on with an ongoing review of its shop estate.
It comes as M&S revealed total sales in its hard-hit clothing and home arm plunged 29.9% in the eight weeks since shops reopened, with store sales tumbling 47.9% and online sales surging 39.2%.
It said sales declines were improving but that it was “clear that there has been a material shift in trade”.
“While it is too early to predict with precision where a new post-Covid sales mix will settle, we must act now to reflect this change,” it said.
The group said the pandemic had shown staff can work “more flexibly and productively” and are able to multi-task and move between food, clothing and home departments.
Chief executive Steve Rowe added: “As part of our never the same again programme to embed the positive changes in ways of working through the crisis, we are today announcing proposals to further streamline store operations and management structures.”