The Courier & Advertiser (Perth and Perthshire Edition)

Visa probe into card payment disruption­s

Millions left unable to pay for goods and services

- Catherine Wylie

Visa card payments crashed last night across the UK and Europe.

The company said it was working towards resolving the problem.

Customers complained that payments were being declined but some report contactles­s transactio­ns are proving more successful.

Visa users took to social media to complain and it was understood the Bank of England was aware of the issue and is in touch with the company.

A spokesman said: “Visa is currently experienci­ng a service disruption. This incident is preventing some Visa transactio­ns in Europe from being processed.

“We are investigat­ing the cause and working as quickly as possible to resolve the situation.”

HSBC’s UK Twitter account replied to a customer query on Twitter: “We believe there may have recently been issues with Visa’s payments processing.

“From what we understand there are still intermitte­nt issues but services are slowly recovering.”

Barclays and Bank of Ireland advised customers to use ATMs to withdraw cash, which appear to still be working.

Mastercard and American Express both said their networks were working.

Supermarke­t Tesco said chip and pin payments were not affected, but contactles­s payments were.

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