Remoter banking

SIR – Skipton Building Society is to close its Norwich branch in September. Here’s what they say in their letter informing us of the closure: “We know the face-to-face service provided by branches is valued by our members, so branches will continue to be very important to us.”

My nearest branch will now be in St Albans. Can we believe anything people say these days? Mike Spragg

Great Yarmouth, Norfolk