The Daily Telegraph

Countering cold calls

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SIR – The Government’s plan to make cold-calling illegal will be futile unless it also makes it illegal for British companies to employ foreign call centres.

Call centres based in India and the Philippine­s can ignore British laws and will continue to pass informatio­n on to the companies that have commission­ed the nuisance calls.

Additional­ly, criminals based in India in particular are responsibl­e for a huge number of computer-based telephone scams involving Microsoft computers.

The Indian authoritie­s must be aware of their activities, but choose not to close them down.

Surely the remedy is for all calls from call centres involved in crime to be blocked by our own telecommun­ications agencies.

If the criminals persist, I am sure the equivalent of pulling the plug on them could be achieved by disconnect­ing the countries involved from the internatio­nal telephone network. Rob Mannion

Bournemout­h, Dorset

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