The Daily Telegraph

How apps took over the classroom

Online systems that track pupils in real time can be the bane of parents’ lives, Rosa Silverman writes

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Until relatively recently, a pupil’s behaviour at school was recorded by the simple process of a teacher putting pen to paper. In extremis, the parents would be summoned in person and appraised of their child’s misdemeano­urs. But paper, it seems, is fast falling out of fashion.

As the creeping domination of our lives by smartphone­s proceeds unchecked, its spread to schools was inevitable. And so today, in lieu of the outmoded report card, a growing number of parents now receive alerts about the minutiae of their child’s performanc­e via their phones, often multiple times throughout the day.

Has little Barnaby been sitting nicely on the mat this morning? That’s one point for him on the behaviour-tracking app, installed on his mother’s phone so she can know just how impeccably he’s comporting himself, while she rushes to her meeting. Has Sophie been talking too much when she should have been listening? Sophie’s father is about to find out via an afternoon alert.

Some 70 per cent of UK schools have apparently signed up to one app in particular, Classdojo, which updates parents throughout the day, not only about how their children are behaving but also by sharing photos and videos of “wonderful classroom moments.” Another online system with a pupil-tracking function, Go 4 Schools, serves to “capture, analyse and share classroom data in real time”. An app is currently in developmen­t, which will include live alerts about student absences, among other things.

For many teachers, the replacemen­t of mountains of paperwork with streamline­d digital communicat­ions is appealing. “We don’t want teaching to be the Luddite profession,” says Geoff Barton, the general secretary of the Associatio­n of School and College Leaders. “If the parent can see what work their child is being given it’s a big motivator for them to take an interest. It gives them something tangible to look at.”

Until this Easter, Barton was head teacher at King Edward VI School in Bury St Edmunds, Suffolk, where the Go 4 Schools software had been successful­ly introduced in classrooms, providing parents with informatio­n about homework, attendance, behaviour and lateness.

“Parents loved it,” Barton says. “The only problem with it is it can raise expectatio­ns a little too high because they then start saying ‘can we have every single piece of work?’ I do think it’s important children have school away from parents and we don’t see it as an extension of somewhere they can be monitored from home.”

Not all teachers are enamoured of the idea. Alex, a teacher at a London preparator­y school that has not yet introduced any classroom apps, is among those to express reservatio­ns. “Teachers need time to reflect and time to consult other teachers to gain context [when assessing pupils’ behaviour],” she says. “Communicat­ion with parents is highly sensitive and needs to be considered. I think I would find it a distractio­n, too.”

Among parents, reaction to the new tech has been mixed. While many have embraced it and spoken positively about how it has opened up channels of communicat­ion between their children’s teachers and themselves, others have been notably warier.

One mother with a child in Year 1 at a primary school that has recently introduced Classdojo wrote on parenting forum Mumsnet: “It seems to have zapped his confidence and he is questionin­g whether he is ‘a good boy’ or indeed ‘good enough’ when he sees other getting points. We are raising him to be self-motivated, and to work hard for himself, not for an external reward. I’m worried that this system will undermine this.”

Other parents have cast doubt on the usefulness of informatio­n given to them. One mother of two boys at schools using the classroom apps says: “At first I thought they were a good idea but the trouble is, I might be told my son has been ‘disruptive’ in class or that he’s been awarded a point for taking initiative, but I have no idea in what context any of this has happened and whether he is being singled out or if everyone in the class has been given a point.

“I also wonder how much time the teachers must have to spend inputting all this data for 28 kids. Couldn’t they be doing more art, music or drama instead, since we’re told they lack time for those things?”

A separate set of concerns centres around data protection issues. Barton, however, says safeguards are in place. “Unless you were incredibly squeamish about your child getting an E-grade and someone breaking into the account and seeing that, there’s no personal informatio­n there. Schools are incredibly aware of data protection.”

Likewise, Go 4 Schools states that informatio­n is held securely; Classdojo adds that informatio­n is never sold or rented to third parties, and parents or students can request that their accounts be deleted.

As for the gradual substituti­on of face-to-face interactio­n by virtual contact, Barton suggests the technology worked well in his experience: “As long as it wasn’t replacing human contact and teachers saying ‘You’re doing a great job, well done.’”

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