Virgin Trains sorry for ‘sexist response’ to customer’s tweet

♦virgin Trains has apologised for a “sexist response” to a customer who complained a member of staff called her “honey”.

Emily Cole posted on Twitter that she had felt patronised by the comment, which was made by a train manager after she made a query.

But in response the company’s account replied: “Sorry for the mess up Emily, would you prefer ‘pet’ or ‘love’ next time?”

This was met with accusations of sexism from other users, eventually forcing Virgin to apologise and delete the tweet.

On her account @Emilylucindarc, Ms Cole posted: “Wonderful to see that @ virgin-trainsec take complaints of rude and misogynistic behaviour seriously. Stunned.”

The response from Virgin said: “We apologise unreservedly for this tweet and for the offence caused. To avoid causing more offence we have deleted the original post.”