The Daily Telegraph

GPS paid to cut hospital referrals

- By Laura Donnelly health editor

DOCTORS are being given cash incentives to keep patients out of hospital, under an agreement last night condemned by patients’ groups.

An investigat­ion has revealed a quarter of the country’s NHS authoritie­s introduced “cashback” for local surgeries that managed to cut the number of patients referred to hospital.

Some practices can keep up to half of the savings generated from sending fewer patients to hospital for surgery. Others receive an £5 extra for every patient kept out of hospital, if referrals are cut by 10 per cent, under a £1.4million scheme. Patients’ groups said the policies were “truly disgusting”, while leading GPS described them as “ethically questionab­le” and called for them to be stopped. The revelation­s coincided with polling that showed satisfacti­on with doctors had slumped to the lowest level in 35 years.

Think tanks said the findings from the British Social Attitudes survey

were alarming, with a service “really in decline” showing satisfacti­on levels falling seven per cent in just one year.

Freedom of Informatio­n disclosure­s from 181 clinical commission­ing groups reveal 44 offer financial incentives to cut hospital referrals.

The investigat­ion by Pulse revealed 11 schemes where sums paid were linked to cutting referrals. CCGS said the aim was to reduce unnecessar­y referrals, improve patient outcomes and reinvest savings in services, not pay GPS.

But schemes were operating in NHS areas including Coastal West Sussex, Enfield in north London, West Leicesters­hire, Barnsley and Rotherham.

Dr Peter Swinyard, the chairman of the Family Doctor Associatio­n, said the schemes were damaging patient care, and should be stopped. “It means GPS are paid to not look after them,” he said. “It’s a serious derelictio­n of duty, influenced by CCGS trying to balance books.”

Prof Helen Stokes-lampard, of the Royal College of GPS, said GPS did not need ethically questionab­le initiative­s that prioritise savings over patient care.

Joyce Robins, from Patient Concern, said: “It’s disgusting – the very idea of cashback for GP practices that don’t refer patients to hospital undermines any trust between patient and doctor.”

A Department of Health and Social Care spokesman said: “Patients must never have their access to necessary care restricted. We would expect local CCGS and NHS England to intervene immediatel­y if this were the case.”

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