TSB chief in line of fire as IT crisis continues

TSB chief Paul Pester is coming under mounting pressure as MPS and tech experts accused the lender of rushing out a botched IT upgrade. Thousands of TSB customers continued to vent their anger on social media as outages to vital services continued into a sixth day, leaving some unable to pay bills and rent and small business owners fearing being unable to pay staff tomorrow. City watchdog the Financial Conduct Authority said it now had a team working at TSB HQ.

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