Shops closing down
SIR – In the Sixties and Seventies I built up a successful hi-fi business in the centre of Blackburn. Our showroom had an elaborate switching system, which enabled us to demonstrate any amplifier, tuner or tape recorder through dozens of different speakers. We also had our own repair workshop.
Things were going well until a national discount firm opened locally, selling equipment that was mostly boxed and undemonstrated. If a customer wished to compare items or receive technical advice, its staff advised them to get a demonstration from us before buying from them.
I could not afford to pay qualified technicians, operate a showroom and have a cut-price competitor riding on my back, so I closed down the hi-fi side of our business and moved out of the town centre, doing repairs and selling specialised equipment.
If town councils wish to populate their high streets with interesting, specialist shops, they must recognise the service that such shops provide and charge them lower rent and rates. Harry Leeming
Morecambe, Lancashire
SIR – During my Saturday lunch hour I ordered a new microwave online. It arrived at 2.30 on Sunday afternoon. There was no delivery charge.
Now I have learnt that the Marks & Spencer store in our town is to close soon – one of many doing so.
What does the future hold for our high streets? They will not be shopping centres, that’s for sure. Peter Brown
Newton Abbot, Devon