The Daily Telegraph

Shops closing down

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SIR – In the Sixties and Seventies I built up a successful hi-fi business in the centre of Blackburn. Our showroom had an elaborate switching system, which enabled us to demonstrat­e any amplifier, tuner or tape recorder through dozens of different speakers. We also had our own repair workshop.

Things were going well until a national discount firm opened locally, selling equipment that was mostly boxed and undemonstr­ated. If a customer wished to compare items or receive technical advice, its staff advised them to get a demonstrat­ion from us before buying from them.

I could not afford to pay qualified technician­s, operate a showroom and have a cut-price competitor riding on my back, so I closed down the hi-fi side of our business and moved out of the town centre, doing repairs and selling specialise­d equipment.

If town councils wish to populate their high streets with interestin­g, specialist shops, they must recognise the service that such shops provide and charge them lower rent and rates. Harry Leeming

Morecambe, Lancashire

SIR – During my Saturday lunch hour I ordered a new microwave online. It arrived at 2.30 on Sunday afternoon. There was no delivery charge.

Now I have learnt that the Marks & Spencer store in our town is to close soon – one of many doing so.

What does the future hold for our high streets? They will not be shopping centres, that’s for sure. Peter Brown

Newton Abbot, Devon

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