The Daily Telegraph

Thousands charged twice in card glitch

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 Thousands of shoppers were charged twice last week when they used their credit and debit cards.

A computer glitch meant a number of card terminals took duplicate payments last Wednesday, admitted Cardnet, which processes card payments in shops and restaurant­s.

Money came out of bank accounts twice but transactio­ns showed up only once on many shop, pub and restaurant receipts.

Lloyds Banking Group, which jointly owns Cardnet with First Data, said people had been refunded after just under 5 per cent of Cardnet machine transactio­ns were affected.

Most of the affected payments involved Visa debit cards.

Cardnet handles more than 1.2billion transactio­ns every year, according to its website. It claims to “make it easy for merchants to accept card transactio­ns online in person or by phone”.

A spokesman for the firm said: “Cardnet sincerely apologises for the issue and the inconvenie­nce caused. We continue to work closely with all parties to resolve this issue swiftly.”

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