Back behind the wheel when the DVLA says

SIR – Unlike your reader who had problems regaining his licence after overcoming a medical condition (Letters, September 27), I have found the DVLA to be very helpful.

Over a year ago I had a blackout (not while driving), and the consultant advised me not to drive for six months (in line with DVLA guidelines).

About two weeks before the end of the suspension, the DVLA replied to my query advising that as long as I had not had any further occurrences (which I hadn’t), that my consultant did not object and that I had voluntarily surrendered my licence (which I had), I could restart driving the day after the suspension ended, while staff undertook further checks.

I find that if you adhere to the rules and treat bureaucracy politely and with respect, then this is usually reciprocated.

A F R Haworth

Porthcawl, Glamorgan SIR – The DVLA urgently needs to be reformed.

Having passed the age of 70, I have to renew my driving licence every three years. As part of this procedure the DVLA sent me a medical questionnaire “to be completed and returned in the envelope provided”. This ought to be no problem, except that the appended letter included the following statement: “If you do not respond within 14 days of the date of this letter your driving licence will be revoked (cancelled) or your application refused.”

The letter was dated July 4 2018. It was sent by ordinary second-class mail (no first-class or recorded delivery) and was delivered on July 7, leaving 11 days for reply. Fortunately, I was at home and able to respond within the time limit, but what would have happened if I had been on holiday? Neil Campbell

Canterbury, Kent