The Daily Telegraph

Is that a carrot? No, it’s a cardboard cutout

- By Hannah Boland

SUPERMARKE­TS are using cardboard cutouts of groceries to fill shelves amid ongoing supply chain difficulti­es.

Tesco and Sainsbury’s have been spotted placing images of food and other supermarke­t staples on shelves, including cardboard cutouts of asparagus, carrots and laundry detergent.

Customers posted pictures of the cutouts on Twitter this week, with captions including: “Yum tasty cardboard carrots. Fakenham Tesco last week.”

“Look carefully,” another Twitter user wrote alongside a picture of an aisle of laundry detergents. “The middle three rows are photograph­s.”

Sources said Tesco was not using the cardboard cutouts because of supply issues, but instead used them in some larger stores where there was additional space. The washing liquid image was a temporary measure to try to deter shopliftin­g.

Steve Dresser, a director at Grocery Insight, said: “No one wants empty shelves as it’s a negative perception of availabili­ty and that can impact sales and leave customers thinking that the store is poorly presented.

“Blocking the shelves with cardboard ‘fillers’ is preferable as it’s a nice halfway house, reflecting that gaps are longer term but not forcing the store itself to change layouts.”

The move comes amid wider supply chain turmoil across the UK, which has prompted retailers to warn over troubles ferrying goods around the country. Morrisons said last month that it was having to load up its lorries with more stock, owing to severe HGV driver shortages, as well as picking up stock from its suppliers directly, rather than having it delivered in an attempt to avoid empty shelves.

A Sainsbury’s spokesman said, “Our colleagues and suppliers are working hard to make sure customers can find everything they need when they shop with us. Availabili­ty in some product categories may vary but alternativ­es are available and stores continue to receive deliveries daily.”

‘Shops don’t want empty shelves as it’s a negative perception of availabili­ty and that can impact sales’

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