The Daily Telegraph

Deliveroo hails GMB union deal

- By James Titcomb

DELIVEROO has sealed a landmark deal with one of Britain’s biggest unions as it seeks to fend off criticism of its gig economy model.

The food delivery app, which treats its couriers as self-employed, said it had reached a landmark agreement with the GMB that will allow the union to represent riders in pay negotiatio­ns and disputes. The deal was criticised by the IWGB union, which is challengin­g Deliveroo’s classifica­tion of riders as self-employed and called it a “hollow and cynical PR move”.

Under the deal, Deliveroo’s 90,000 couriers will be able to opt in to representa­tion by the GMB, giving them rights to collective bargaining on pay as well as consultati­ons on issues such as safety.

It is the first of its kind for gig economy workers classed as self-employed, a status that does not guarantee minimum wage or holiday pay and which Deliveroo has defended.

While Uber last year lost a years-long battle to treat its drivers as selfemploy­ed, Deliveroo has won court rulings confirming the status and says there are key difference­s in its model.

Deliveroo said the deal with the GMB made clear that riders are self-employed. It includes a pay floor that guarantees couriers are paid the minimum wage when on jobs, but not when waiting one.

Will Shu, chief executive, said: “Deliveroo has long called for riders to have both flexibilit­y and security and this innovative agreement is exactly the sort of partnershi­p the on-demand economy should be based on.”

Mick Rix, at the GMB, said: “Riders deserve respect for the work they do; and Deliveroo deserves praise for developing this innovative agreement with GMB – a blueprint for those working in the platform self-employed sector.”

The IWGB, which is appealing a ruling that riders are self-employed in the Supreme Court, said: “Deliveroo has cynically made this backroom deal with the GMB… to protect itself in the event that it loses at the final stage.

“Deliveroo is underminin­g the efforts of couriers to pursue their rights through the courts.”

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