The Daily Telegraph

More misery for commuters as rail operators brace for budget cuts

- By Matt Oliver

MILLIONS of rail passengers face fresh misery in 2024 after train companies were told to find savings that could lead to reduced services and more overcrowdi­ng.

The Government, which nationalis­ed rail franchises during the Covid pandemic, has ordered providers to slash their costs from April.

According to industry sources, the scale of the savings being sought could amount to billions of pounds per year, with companies being asked to put forward initial suggestion­s within weeks.

Whitehall insiders suggested the request was part of the routine budgeting process and that subsidies for the rail industry remained high compared with pre-pandemic levels, after increased working from home hit demand. But yesterday, experts said the cuts, first reported by the Financial Times, would result in worse services, deterring passengers just as greater demand appeared to be returning.

They warned the scale of the savings being asked for would almost certainly force train operators to run services with fewer carriages or less frequently, raising the risk of busier trains and more overcrowdi­ng.

William Barter, an independen­t rail consultant with expertise in operations and planning, said: “The problem with cuts like this is that railways have very high levels of fixed costs – such as rolling stock – and very low levels of variable costs, so to make any significan­t savings you have to take out a lot of variable costs.

“If you really want to reduce the amount of subsidies being paid, the best way to do that would actually be to find ways to increase revenues – we should be going all-out to get people back on the trains.”

Christian Wolmar, a railway historian and host of the Calling All Stations podcast, said: “I have spoken to people in government who say you absolutely can’t make these cuts without there being some kind of service reduction.

You have got places where you now have half-hourly trains instead of services every 20 minutes and others where they have cut back on carriages. So there is going to be a severe impact from this.”

He claimed the need for fresh savings had grown after ministers were forced to backtrack on proposals to close nearly 1,000 ticket offices following a public outcry.

However, a Whitehall insider noted that subsidies for the rail industry had jumped enormously since the pandemic, when lockdowns and remote working hit demand for travel and the Government stepped in to prop up train providers.

Only £9.2bn of ticket revenues were collected in the 2022-23 financial year, more than £4bn below pre-pandemic levels. Over the same period, subsidy levels jumped from £5.1bn to £11.9bn.

It comes amid widespread concern that services are getting worse, with figures showing roughly one in seven rail passengers could expect to stand when travelling between cities in England and Wales last year. Also, in the three months to the end of September 2023, two fifths of train departures were late, according to the Office of Rail and Road.

Meanwhile, plans to reform the railways have been stuck in the sidings since May 2021, including plans to create a government-backed ticketing system and smartphone app to simplify fares for passengers.

A spokesman for the Department for Transport said: “We have been upfront about the need to reform our railways and we expect operators to maintain services while ensuring passengers are provided better services at no additional cost to the taxpayer.”

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