Kensington Palace ‘no longer a trusted source’, says news agency
KENSINGTON PALACE has been compared to North Korea by a news agency executive, who said the Prince of Wales’s household was no longer viewed as a trusted source.
Phil Chetwynd, the global news director of Agence France-presse (AFP), said the photograph of the Princess of Wales and her three children, and later revealed to have been edited, had “clearly” violated the agency’s rules.
Mr Chetwynd said it was “rare” for news agencies to “kill” a picture because it had been manipulated but that on this occasion, their hand had been forced because the palace did not respond to requests for an explanation or to release the original image.
The royal portrait, released to mark Mother’s Day, was recalled on Sunday night by AFP, Getty, Associated Press, Shutterstock and Reuters.
The move prompted the Princess to release an unprecedented personal statement the following morning, admitting that she had edited the image and apologising for confusion caused.
Mr Chetwynd said the palace had been considered a “trusted source” because it had worked with the agencies for such a long time. Asked on BBC Radio 4’s Media Show if it remained so, he replied: “No. Absolutely not. Like with anything, when you’re let down by a source, the bar is raised.”
Mr Chetwynd revealed that before killing the photograph, the agencies had consulted together to decide how to react, and asked the palace for the original version. He said: “We all sent a message saying could you give us the originals? Could you have a reply? We didn’t get a reply so that’s why we killed the photo.”
Asked how rare it was for agencies to take that action, he said: “It’s a big deal. It would be rare. We wouldn’t like to assume more than one a month, I’d say. To kill something on the basis of manipulation, once a year maybe? I’d hope less.
“The previous kills have been from the North Korean news agency or the Iranian news agency, just to give you some background and context.”
Kensington Palace has refused to release the original version of the photograph, which was taken by the Prince of Wales at the family home, Adelaide Cottage in Windsor, on March 8.
Mr Chetwynd said that if it did so, it would help build trust, which relied upon “maximum transparency”.
News organisations have pushed back against the increasing trend among certain institutions to release their own “handout” images in order to better control the narrative, as well as their image.
Mr Chetwynd said there were processes to determine whether a photograph had been manipulated and that all news agencies had validated the Princess’s photograph, despite the fact that it “clearly” violated their rules.
He said: “We’ve got major issues internally as to how we validated that photo ... we sent out notes to all of our team to be absolutely more vigilant about all of the content coming across our desk.
“We shouldn’t have done, we violated our guidelines and therefore we sent out notes to all of our team to be absolutely more vigilant about all of the content coming across our desk.”
‘We sent a message saying “could you give us the originals?” We didn’t get a reply so we killed the photo’