CLAUDE LITTNER SUGAR’S CUP OF TEA
What really makes Lord Sugar tick, who’ll win ‘The Apprentice’ and why is he always so cross? New righthand man Claude Littner reveals all
HE’S NO stranger to The Apprentice — the BBC programme has billed him as the fiercest interviewer in Britain — but now businessman Claude Littner has the chance for a little stardom. He has been upgraded from Lord Sugar’s occasional adviser to his right-hand man.
In the new series, which began this week, Littner, who made a name for himself in corporate turnarounds, will take over from Sugar’s long-time colleague Nick Hewer. Alongside businesswoman Baroness Brady, he will be tasked with shadowing candidates each week as they take part in the regular array of challenges.
And he’ll then advise his TV boss on their suitability for the prize of £250,000 investment into a business partnership with him, which will be announced at the end of the series.
The task is quite a challenge in itself – but it’s one to which Littner has long been accustomed.
Since the first series aired, Lord Sugar has trusted him to grill candidates during the interview stage in the show’s semi-final episode. His no-nonsense attitude is renowned — and he frequently pushes the candidates into revealing more about themselves than they might wish.
Littner has long advised Lord Sugar beyond the TV boardroom. For the past 25 years, he has intermittently worked with Sugar and currently co-chairs a number of his companies. And when Sugar chaired Tottenham Hotspur, Littner acted as its chief executive from 1993 to 1998.
Littner is well accustomed to his grizzled lordship’s refusal to tolerate fools — he has similar traits.
So Claude Littner is probably an ideal candidate to partner Alan Sugar, knowing him as well as he does. What, then, does it take to get into his good books?
“I’ve developed a relationship with Alan Sugar,” Littner says, “whereby he trusts me and I trust him.
“Alan doesn’t require anything that anyone else wouldn’t require in the same situation. You need to be very honest and very straight, and, if you don’t know something then say you don’t know it. And if you do know something, he’s very interested in hearing what you’ve got to say.
“I don’t know what perceptions people have about him, but he’s very direct, he’s very straight, very clever and astute and he doesn’t like — to put it in his words — bull****ers.”
And yes, Claude Littner can confirm, “what he doesn’t suffer, is fools. If you just want to say something for the sake of saying something, or you want to try and impress him, that doesn’t work.
“He’s extraordinary in his sixthsense ability to spot opportunities and flaws in arguments — and I’d like to think I’ve got some of those qualities.
“He is very intolerant — as am I — of people who are just showboating. That’s just not how we operate.”
He adds: “There are flaws you can’t abide in business. You don’t want anyone to be dishonest, lazy, uncaring. People look you in the eye and tell you something, it’s nice to think they’re telling you the truth. Their best might not be good enough but you want people to be straight and honest.”
They do have similar qualities, certainly, but unlike Hackney-born Lord Sugar, who quit school aged 16, and has said he is looking for “a complete all-rounder”, Littner, a trained accountant, has some polish.
Littner, it’s clear, respects education just as much, if not more than experience.
A visiting professor at the University of West London Business School, which was named after him last year in recognition of his business record and backing of the university, Littner, who speaks in crisp clear tones, believes you can study business — it’s not something that you simply know, or don’t know.
“I’m absolutely sure that you can study business,” he says. “There’s an enormous value in it. There are lots of skills that are vital to become a good business manager and find your place in the workplace.
“Whatever you study, there’s a certain beauty in just gaining knowledge. There’s a beauty in learning for learning’s sake.”
And he brushes away any suggestion that higher tuition fees may discourage students from pursuing higher education. “Nothing is for free,” he stresses.
“I don’t think it’s unreasonable to make it clear to students that, if