Chronically lonely?

Baroness Neuberger said it was important for communities to consider the pros and cons of technology in dealing with loneliness.

“Your grandchildren might live in New Zealand and you speak to them every day on Skype.

“But if you’re not getting the human contact that you need, that is a problem. Human contact is important for people and it is often overlooked.”

She said she was concerned by the suggestion robots could in the future be used to provide social care and CCTV might monitor the safety of elderly people living alone.

“They say it is safer and the future, but I say that is unacceptable and it doesn’t satisfy human need.”

One session looked at the importance of volunteering as a way of helping people avoid loss of contact with others following retirement.

According to Lia Bogod, head of volunteering at the Jewish Volunteering Network, getting people involved in activities they enjoyed when they were young could be key to stopping loneliness later in life.

“People want to be needed. It gives people a sense of purpose and value. Often, when people retire they feel lost.

“Volunteering can give them that structure and daily contact with people that they don’t have anymore. It also allows them to get out of the house on their own terms.”

She said it was often “less intimidating than trying to join a club and make new friends as it takes away the potential for rejection.”

Baroness Neuberger said initiatives such as befriending were also good as long as they were not seen as “do-gooding”.

She added: “I have seen examples of isolated older people calling each other at six in the evening, setting out a glass of wine, and talking for an hour.

“People really like that because they are helping each other rather than just being helped.

“It is important that the activity is not patronising.”

The community must address the fact that “serial monogamous relationships” were having an impact on the increase of loneliness.

“You might be lucky enough to be married for 50 years, but for a lot of people that isn’t the case.

“Often in a divorce one person doesn’t move on and that mostly happens to women.”

She cited Jewish volunteering at Christmas as another example of an initiative which helps both the inidividual who volunteers and the wider community. “It is at that time of year that loneliness gets particularly hard for people, especially those with mental health problems, and the sick.

“All the services that people rely on shut down and they are under-staffed. We don’t celebrate Christmas, so we should be involved with solving that problem.”

According to Wendy Stolerman of Jewish Care, part of tackling the problem of loneliness was getting community members to plan better for their old age.

“We plan financially by making sure we have the money to pay for the care if we need it, but we don’t think the same about keeping ourselves active.”

Retirement often sparks “a chronic shortage of things for older people to do. It can be a time for people to learn something new but often there isn’t enough available to people locally and that can make them feel isolated”.

Laura Janner-Klausner, Senior Rabbi of Reform Judaism, said she hoped the conference would kick-start a wider community effort to tackle the problem.

“We have a vital responsibility to listen, hear and respond so we bring each other nearer.”

Robots could be used to provide social care