A Unique Domestic Staff Agency
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35 years ago The S
Graham Agency was formed by the late Betty Graham to provide domestic and household staff to the Jewish community in London and the Home Counties.
Today it holds the enviable position of being the pre-eminent provider of Housekeepers to an even wider client base, while still understanding and retaining the values of it’s original clients.
Their Jewish clients appreciate the Agency’s experience in selecting staff who are aware of the requirements of kosher kitchen procedures and food preparation.
The Agency, based in Highgate, is led by Diana and Stephen Graham, with an experienced and professional team.
“We pride ourselves on understanding the unique requirements of each client through personalised contact, discussion and ap-preciation of their individual circumstances,” says Diana.
Home Care For The Elderly
Increasingly, the agency has accrued a reputation for providing carers for elderly clients who prefer to remain in their own home rather than move into residential care.
“We can provide a carer with experience of meeting the needs of the elderly.” explains Diana “There are a string of benefits. These include: not moving from their own home, staying near friends and removing the threat of having to move if the home hits financial problems, which has been an issue in recent years. It is impossible to put a price on these benefits.”
Their outreach philosophy has been extended for some years with a free monthly newsletter for clients.
Now their latest initiative is a boon to the rising number of London families employing domestic staff.
The Essential Guide To Employing Domestic Staff
The Agency has made it’s unique: “The
Essential Guide To Employing Domestic Staff” downloadable and free for every household venturing into the world of employing domestic staff, taking them through everything they need to know. There is no sign-up or registration required when downloading.
For those already employing domestic staff, The Guide has a range of essential reminders, tips and updates to help the relationship go smoothly.
Updated from its first edition, it includes new aspects of Covid-19 protection and all relevant changes in employment law that, as an employer, you need to know.
Divided into 24 sections, The Guide takes the employer, or potential employer, from the very first step in finding the right person to work in one’s home, to registering as an employer, plus the legal aspects of employment contracts. Offering a job subject to a health check is covered, as are pension payment obligations. The intricacies of Statutory Sick Pay, Statutory Maternity Pay, Statutory Paternity Pay or Adoption Pay and Shared Parental Pay are all explained in an easy-to-follow style.
Issues which have come into focus since the ending of furlough for staff in the Covid-19 pandemic include: annual leave and holiday entitlements, building up and carrying over holiday entitlements, calculating holiday pay and Statutory Sick Pay.
Practical elements include: How much guidance you should give your employees on carrying out their work. Safe handling of electrical equipment in kitchens and elsewhere in the home. It also covers food handling procedures you want adopted.
If your employee leaves, do you have to give a reference? What you can and cannot say are all covered together with other additional information and tips.
How To Obtain The Guide
To obtain “The Essential Guide to Employing Domestic Staff” simply click onto the Home Page of The Graham Agency’s website at www. thegrahamagency.co.uk and download The Guide. Remember, there is no sign-up, registration or request for personal details.