The holiday claim fightback

Your report last week about staff at a hotel in the Turkish resort of Marmaris secretly filming a couple after being tipped off that they were going to make a holiday sickness compensation claim shows the lengths some will go to to fight cases. Whatever the rights and wrongs of this particular case, those people making up claims are forcing up the price of insurance premiums for everyone. Stephen Carleton, London I had to cancel a break on doctor’s advice. I’d already paid £2,190 but got a refund of just £157. Who are the cowboys in this case? M. Moloney, Huncote, Leicestershire