The Mail on Sunday

Passengers count cost of a ruined Christmas

- By Stephen Adams and Mark Wood

A FAMILY of seven had their ‘once in a lifetime’ Christmas trip to Lapland ruined by the Gatwick drone chaos.

Grandmothe­r Jan Johnson, 70, paid more than £4,000 to take her daughter and five grandchild­ren to visit Santa.

She and her late husband John, who died of cancer in 2010, aged 60, had long planned such a trip.

Last Monday, she told her grandchild­ren – Tirah, eight, Teddy, 10, Tovi, 12, Tivon, 14, and Tivka, 16 – about the treat.

They were thrilled by the prospect of petting reindeer, riding with huskies, and meeting Father Christmas, but their hopes were dashed when their flight to Finland was cancelled on Friday.

Mrs Johnson said: ‘ When the children were little, John and I said we’d take them on a holiday they won’t forget. It took quite a lot for me to go and sort it out, and then it all went terribly wrong.

‘The children were so desperatel­y upset about it, especially the smaller ones.’

Eldest sibling Tivka said: ‘This was a once-in-a-lifetime opportunit­y for us. We are a big family, with a single mum struggling to bring up five children, and then we learned we couldn’t go.’

The teenager, from Petersfiel­d in Hampshire, added: ‘I want the culprits to know that they have had a really detrimenta­l effect on my family and our Christmas.’

Her mother, Kristi Johnson, 43, a former midwife, recalled: ‘One of the children said, “I knew something this good could never happen to us.” ’

The family have travel insurance and hope to rebook next Christmas. Their story emerged as thousands of passengers faced continued uncertaint­y at Gatwick. The rogue drone activity led to about 1,000 flights being cancelled, delaying 140,000 passengers. Long queues continued to snake around the check-in desks yesterday. In total, 757 flights carrying 124,484 were scheduled in and out of the airport.

Among t hose affected was Sebastian Jones, 20, from Miami, who missed a connecting flight to Madrid due to the delays. He spent Friday night on the airport f l oor. Yacht deckhand Nate Nekrep, 32, from Slovenia, missed a connection to Majorca when his flight from Antigua was delayed.

But newly appointed Radio 2 breakfast show DJ Zoe Ball escaped the chaos. After returning to Gatwick from a Caribbean break, she said: ‘I feel so sorry for everyone affected and hope it doesn’t spoil their Christmas.’

However, more long queues are likely today when 785 flights are scheduled to carry about 130,000 passengers.

A Gatwick spokesman said: ‘We are grateful for passengers’ continued patience as we work to get them to their final destinatio­n in time for Christmas.’

 ??  ?? AGONY: Jan Johnson’s Lapland trip with her grandchild­ren was cancelled
AGONY: Jan Johnson’s Lapland trip with her grandchild­ren was cancelled
 ??  ?? SYMPATHY: Zoe Ball escaped delays as she flew into Gatwick
SYMPATHY: Zoe Ball escaped delays as she flew into Gatwick

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