The Mail on Sunday

Chancellor’s £430m tax sting for shops – on same day that he offers a lifeline

- By Neil Craven

THE Government will this week try to halt a massive £430 million tax refund to shop owners – at the same time as boasting of a supposed ‘lifeline’ for small stores.

Chancellor Rishi Sunak is on Wednesday expected to confirm a £ 320 mill i on business r at es stimulus package for shops, restaurant­s and pubs, to take effect from April 1.

But on the same day a legal action is being launched in the Supreme Court to prevent a separate refund of business rates – the taxes paid on properties used for commercial purposes.

The Valuation Office, an arm of Revenue and Customs, wants to overturn a Court of Appeal decision in 2018 that cash machines operating within properties should not be subject to separate business rates charges.

The case will be heard in the Supreme Court over two days.

If the Government’s challenge is unsuccessf­ul, retailers will receive £ 428.7 million in reimbursem­ent of bills sent out over more than 15,000 cash machines, including thousands of convenienc­e stores as well as major supermarke­ts during the past decade.

The move to stop the refund was last night described as ‘giving with one hand but taking with the other’.

It is estimated that more than 500 cash machines have disappeare­d from shops since it emerged the Government would challenge the decision.

Remarkably, it will be heard at the same moment Sunak is expected to announce measures to increase access to cash through pubs and shops – as first revealed by The Mail on Sunday last week.

It is estimated that hundreds of cash machines have disappeare­d from shops since it emerged the Government would challenge the Court of Appeal decision.

Robert Hayton, head of UK business rates at Altus Group, said during 2019 retailers withdrew 559 ATMs from their stores amid efforts to reduce tax liabilitie­s resulting from the ongoing legal dispute.

He said: ‘ Banks are closing branches and people are facing an uphill battle to access their cash yet retailers were squeezed for yet more tax despite picking up the slack providing a vital service.’

The latest business rates boost was revealed by the Government in December. It will see some independen­t stores receive discounts on their rates bills worth tens of thousands of pounds.

Chris Sanger, EY partner and head of tax policy, said business rates remained ‘a running sore for the Government’.

The £30 billion property tax has been widely condemned as contributi­ng to the decline of high streets.

He added: ‘The increase in the burden of business rates we have seen in the last decade is now really hitting businesses.

‘Previous consultati­on sand responses have reduced the number of properties in scope but not materially reduced the costs for larger businesses and properties.’

Campaigner­s say the problem has also damaged town centres but revitalisi­ng the worst hit areas through wholesale planning reform or investment may take years.

Retailers account for about a quarter of the business rates haul.

But the sector has been battered in the last two years and suffered the loss of more than 100,000 jobs in the past 12 months alone as shoppers move online.

The collapse of giants including House of Fraser and Debenhams has prompted renewed calls for a rethink of the tax system.

So far the Government has done little other than apply sticking plasters to what many in the sector regard as an economic calamity.

The cashless Tesco

WELCOME to the brave new world of cashless shopping – where Big Brother keeps an eye on your supermarke­t basket and you are served by robots rather than a friendly face.

In the heart of the City of London, where pinstriped fat cats rub shoulders with riff-raff like me, is a Tesco Express store. Nothing strange about that. But by the entrance is a poster that reads: ‘For a quicker checkout we’re a cashless store.’ This is doublespea­k for: ‘No cash allowed here.’

Step inside, and a couple of Tesco staff in white T-shirts jump out eagerly asking if I need help. It is as if they are in fear of losing their jobs, to be replaced by robots.

Sauntering down the aisles, clutching a cheese and onion sandwich and a packet of crisps, I make my way to the checkout. A stern looking man – who I had mistaken for a customer – points to a bank of a dozen computer screens with scanners underneath.

Each ‘station’ is spied on by its own tablet screen that sits above the automated till. They have a tiny camera eye inside that looks suspicious­ly like the Hal 9000 robot from the movie 2001: A Space Odyssey. But this Hal does not talk in soothing tones. Instead, it gives me instructio­ns on the screen to scan my items.

Each automated checkout has a sign explaining ‘card only’. But there is a cigarette kiosk where I spy a human handing out tobacco – a duty that has not yet been trusted to a machine. But my helpless look in their direction, waving three banknotes in the air, is met with incredulit­y. Cash is simply not accepted in this store.

Defeated, I whip out a debit card – but still manage to get things wrong. Having scanned the sandwich twice, I need someone to come over and cancel the erroneous purchase. It is just a ten-second wait but it feels much longer – a belittling episode that leaves me feeling like a fool.

This cashless shop was a strangely unsettling experiment. There was no rummaging around pockets for change or opening a purse or wallet in search of banknotes. I even missed looking into someone’s face just to say ‘hello’. Rather than a brave new world, this technology takeover seemed an empty experience.

The only other fully automated supermarke­t in Britain is another Tesco – in Welwyn Garden City, Hertfordsh­ire, at the company’s HQ.

Fortunatel­y, we are still a long way off from this supermarke­t utopia for retailers – who will be able to save money by not employing so many staff and not having to deal with cash and all its security issues.

And so I eagerly await Chancellor Rishi Sunak’s first Budget on Wednesday when he is to announce new laws to stop cash becoming extinct.

He will force banks to ensure we can always have access to banknotes and coins. This move is expected to include getting banks to pay local pubs and shops to offer free ‘cashback’ – as revealed by the Mail on Sunday last week.

Shoppers I spoke to at the automated London Tesco store appreciate the convenienc­e of having a robot to serve them – but they would still prefer the option to use cash. Account manager Shane Murphy had popped into the store to buy lunch. The 26year-old says: ‘It is wrong to take away the choice of offering cash.’

The World Health Organisati­on recently advised people to wash their hands if they have concerns after handling banknotes due to the coronaviru­s outbreak. But the Bank of England has pointed out debit and credit cards as well as phones can also carry bacteria and viruses.

Shopper Sara Bond, 38, says: ‘Of course we are all concerned about the spread of the disease – but that is no reason to stop using cash. It sounds like a cynical ploy by the banking industry to justify going cashless.’

Legal cashiers Kelci Rouse, 19, and Natalia Ulakan, 27, were shopping for biscuits – and were not impressed by Tesco’s lack of manned tills or cash. Natalia says: ‘What happens if you forget your purse when going to work? You borrow cash. If you want to spend money rather than pay by card, you should be allowed to do so as a basic human right.’

Over the past two years, 9,000 cash machines have disappeare­d from high streets while 6,000 bank branches have closed – reducing the network by a third. This cost-cutting drive is part of a push towards getting people to pay by card rather than cash.

It is working. Bank industry body UK Finance believes only 9 per cent of all payments will be cash-based by 2028. In 15 years, banknotes and coins could be relics of a bygone age.

Natalie Ceeney, author of the independen­t Access To Cash Review published last year, says choice is vital – and that eight million people still want cash for day-to-day purchases.

Ceeney, former boss of the Financial Ombudsman Service, says: ‘This move by Tesco is basically telling the most vulnerable in society and those that prefer to use cash they are not welcome in a Tesco store. They should have a moral responsibi­lity to look after the whole of society and not select who they want as customers.’

Tesco is the largest retailer in the UK and last year posted pre-tax profits of almost £1.7 billion. It has 2,650 stores. The cash-free trial in London started at the end of last month.

A Tesco spokeswoma­n says: ‘The number of customers paying by cash is declining and so we are trialling the idea of a cash-free store. We look forward to customer feedback.’

 ??  ?? DEFEATED: Toby Walne at the cashless Tesco Express store in the City
DEFEATED: Toby Walne at the cashless Tesco Express store in the City

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