Ferry operators pledge to honour multi-ticket refund

RUMOURS that regular ferry-users would miss out on refunds for multi-journey tickets have been quashed by operator CalMac.

With Road Equivalent Tariff (RET) being rolled out across the CalMac ferry network, the company is discontinuing multi-journey tickets to standardised fares.

Islanders from Mull, Coll and Tiree feared they would miss out on refunds when the new RET fares tariffs are introduced in October.

But CalMac confirmed on Tuesday that customers will be able to use their current book of multi-journey tickets up until October 26.

A spokesman said: ‘Any remaining tickets after these dates will be refunded at no charge to the customer.’

CalMac’s head of ticketing and reservations, Alan Hood said: ‘ Although we normally charge a £10 administration fee for anyone looking to cash in unused multi-journey tickets, this will not apply.’

Ferry fares will now mean vehicles crossing from Oban to Mull will pay £16.45 rather than £ 56.65 for a return trip.