Directory is set by postcodes

FOLLOWING last week’s report in The Oban Times about BT splitting Oban into two different phone books and two different regions, the telecomunications company has issued a statement.

A spokesperson for the company has said: ‘BT delivers 168 separate geographical editions of the phone book across the UK.

‘These editions are split geographically based on groups of postcode listings sourced from Royal Mail.

‘Lismore, part of Ardnamurchan and some parts of Oban share the PA34 5XX postcode ranges. Historically, these postcodes have been included in the Highlands and Islands phone book rather than the Lomond and Argyll edition.

‘ Where, inevitably, homes or businesses sit on the boundary of two phone book editions, our teams will help.

‘Subject to stock availability, customers can request the neighbouring phone book to their own area. The customer service team can be contacted on 0800 833 400.

‘The phone book is also available to search for free online at thephonebook.bt.com.’