Libraries award

THE HIGH Life Highland Libraries team is celebrating having received 100 per cent full compliance against the criteria of the prestigious Customer Service Excellence scheme developed by the Scottish Government.

High Life Highland chief executive Ian Murray said: ‘I am delighted that our respective teams have not only retained the award but have improved upon it. It is especially pleasing to know the process includes direct feedback from our customers, every one of them positive.To receive this award in only the second assessment is a credit to the whole libraries team. They should be extremely proud.’