The Oban Times

Trading Standards and Citizens Advice launch nationwide campaign to expose the most common scammers’ tricks

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Argyll and Bute Trading Standards is urging people to spread the word about scams and expose the tactics of fraudsters to protect others.

Citizens Advice and Trading Standards have launched the national Scams Awareness Month, which runs until the end of July, to help stop people falling prey to scams by following a three-step rule – get advice, report it and tell others about it.

It comes as national research by Citizens Advice finds scammers are using a variety of tactics to get people to part with their cash, with people losing an average of £2,500 across all types of scam.

Methods include vishing – where scammers cold- call people in a bid to get their bank details, and offers of fake services, such as telling people their computer has a virus which they can fix remotely.

Investment scams carried the highest price tag, with people investing in fake diamonds or bogus stocks and shares losing of on average £20,000 each.

Citizens Advice and Trading Standards are warning people to be on their guard and watch out for the different methods used by fraudsters, from doorstep selling of counterfei­t goods to demands for upfront payments for services that never materialis­e.

Councillor David Kinniburgh, policy lead for planning and regulatory services, said: ' Scams are not a minor blight. They heap misery on people and in some cases can lead to financial ruin.

' Fraudsters use sophistica­ted techniques to con people and, because they vary their methods, it can be tricky to spot when something is a scam. If you come across something that seems suspicious, seek advice so you don’t put yourself at risk.

' It’s vital to report scams and spread the word so we can clampdown on con artists and stop others falling into the same traps.’ Eight common scams reported to Citizens Advice are:

Investment – victims are persuaded to invest money into fake ventures and are then unable to get their money back.

Fake services – people are offered a service for a fee, only to find the service isn’t real or doesn’t exist at all. Examples include offers to fix computers remotely and fake invoices for advertisin­g. Vishing – con-artists coldcall people pretending to be a legitimate company, asking for credit or debit card details – for example, on the pretence that they need to refund overpaid bills.

Doorstep selling – victims are offered goods doorto- door or from the back of a van, which are likely to be counterfei­t. Fraudsters selling mattresses, ‘ fresh’ fish and cleaning products were all reported to Citizens Advice.

Upfront payment or fee – fraudsters ask for a payment in advance for a service or product that never materialis­es, such as asking for a fee to get a loan, or to pay for a training course to secure a job. Premium rate texts – victims inadverten­tly agree to receive premium rate texts about games or competitio­ns, usually costing around £4 each. Counterfei­t goods – people buy goods at marketplac­es or online that turn out to be counterfei­t or even stolen. Common products include cigarettes, shoes and clothing, and tickets for events. Goods not received – people place orders for goods which don’t arrive. Scams are often carried out through social media and online auction sites. If you have been scammed, report it to Trading Standards through the Citizens Advice consumer service on 03454 04 05 06, which will also offer advice.

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