Thanks for kindness from shop worker

Sir, Among my shopping at Tesco yesterday was a pack of six 1.5l bottles of water which, of course, is heavy.

Now, I’ve reached the age when I admit that I look as old as I am – 77 – and the young man checking me out endorsed this by glancing at me and lifting the pack of water, carrying it round the end of the conveyor belt and placing it in my trolley.

Never has this happened before – it was such kindness and courtesy.

We have holidayed in Oban two or three times annually for many years and have to say that the young man’s attention typifies the cheerful, helpful and friendly service we invariably experience.

All the woollen mill shops, the shoe shop, Benderloch’s pink shop and the shop at Port Appin particularly come to mind.

We Yorkshire folk like to think of ourselves as friendly, but bravo Oban.

Roy Bramwell, St Ian’s Croft, Addingham, Ilkley, West Yorks.