The Re­gional Scot­tish Ho­tel Awards

a cel­e­bra­tion of Scot­land’s ex­cel­lence in tourism and hospi­tal­ity

The Oban Times - - Feature -

It seems that 2017 is off to a fly­ing start al­ready for Scot­tish tourism.

The Rough Guides an­nual rank­ings of the very best hol­i­day des­ti­na­tions have listed Scot­land as the sec­ond most de­sir­able place to visit in 2017, while VisitS­cot­land, the na­tion’s tourist board, has also pub­lished a re­port that shows hospi­tal­ity in­dus­try em­ploy­ment is at an all time high. In­deed, tourism is more than a hol­i­day ex­pe­ri­ence for vis­i­tors; it of­fers valu­able em­ploy­ment, sus­tains ru­ral com­mu­ni­ties, and is at the heart of the Scot­tish econ­omy.

Now in its 14th year, the Scot­tish Ho­tel Awards scheme was es­tab­lished to cel­e­brate this in­cred­i­ble in­dus­try and help lead vis­i­tors to the na­tion’s very best ho­tels. This thor­ough an­nual as­sess­ment, dur­ing which each par­tic­i­pat­ing ho­tel is vis­ited twice, high­lights both the most out­stand­ing places to stay and also those ex­cep­tional hospi­tal­ity pro­fes­sion­als who make each visit one that will never be for­got­ten.

Vic­tor Clavell, vice pres­i­dent (Hong Kong) at the Ritz Carl­ton Ho­tel Com­pany, be­lieves that: ‘ The most im­por­tant qual­i­ties em­ploy­ees can pos­sess are pas­sion, tal­ent and drive.’

True to this be­lief, the Scot­tish Ho­tel Awards re­search judges have the vi­tal role of not only as­sess­ing the over­all guest ex­pe­ri­ence, but also seek­ing out the un­sung heroes of the in­dus­try – be­hind the scenes as well as front of house – and ob­serv­ing their ded­i­ca­tion, care and com­mit­ment. Those ho­tel staff mem­bers who go the ex­tra mile will be nom­i­nated as Peo­ple of Ex­cel­lence and be in with a chance of win­ning one of our Na­tional Peo­ple Awards .

Here, we fea­ture a hand­ful of the award win­ners from across the re­gions. We will be pub­lish­ing a spe­cial fea­ture on the na­tional award win­ner on May 11. The crème de la crème of the hospi­tal­ity in­dus­try in Scot­land. Watch this space!

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