Firm faces ruin if phones are cut off

The Oban Times - - News -

AN OBAN com­pany claims it faces ruin if its phone and in­ter­net are not re­con­nected - three weeks af­ter they were cut off while try­ing to change provider.

Trail West Car­a­van and Trailer Cen­tre, which re­pairs and rents mo­torhomes and trail­ers, has been try­ing to con­tinue its busi­ness with­out calls or emails since April 12, when the changeover was due to take place.

Andrew Macdon­ald, who runs the com­pany which em­ploys three peo­ple, said: ‘We have now been run­ning three weeks with­out any­one con­tact­ing us. Any­one phon­ing is given a mes­sage to say that phone is not re­ceiv­ing calls. It seems the old com­pany is very re­luc­tant to re­lease the num­ber. It is one way to take a busy busi­ness to its knees.

‘This is the busiest time of year for us. We are 75 to 80 per cent down. We have not had to lay off staff. If it de­stroys our rental in­come for the sum­mer, that will do long-term dam­age. It could end the busi­ness. We can­not go on like this.’

An al­ter­na­tive line has been set up on 01631 562865.

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