BT di­vides town

The Oban Times - - FRONT PAGE - LOUISE GLEN lglen@oban­

THE new BT phone book has again split Oban, with half the town not listed in the new tele­phone direc­tory.

BT’S phone book is di­vid­ing Oban in half, some­thing that is caus­ing frus­tra­tion for neigh­bours who live a street apart ... and yet do not share the same direc­tory.

With calls to direc­tory in­quiries or any of the other phone num­ber in­for­ma­tion ser­vices cost­ing up to £ 5 con­nec­tion fee plus the cost of the call, the phone book is more im­por­tant than ever, says Oban Times reader Kathryn Fen­emore Spence, from Oban.

Ms Fen­emore Spence said: ‘I am hop­ing The Oban Times can take up the cause and get this sorted once and for all.

‘BT has done it again – it has split Oban in half.

‘If your post­code is PA34 4, you are in the Lomond and Argyll phone book. If your post­code is PA34 5, you are in the High­lands and Is­lands phone book.

‘Yet BT only seems to be dis­tribut­ing the Lomond and Argyll phone book. This must have an im­pact on the busi­nesses in town when peo­ple can’t find them be­cause they are at the north end. The split doesn’t make sense any­way be­cause Con­nel and Taynuilt are in the Lomond and Argyll phone book and yet half of Oban isn’t.’

Nicky Mur­phy, ad­ver­tis­ing di­rec­tor of The Oban Times, said: ‘This prob­lem has been flagged up to us for a num­ber of years.

‘We re­sponded to the com­mu­nity with di­rec­to­ries for each of the ar­eas.

‘Like the phone book, these are given away an­nu­ally for free in The Oban Times, Lochaber News, Camp­bel­town Courier, Ar­gyll­shire Ad­vertiser and the Ar­ran Ban­ner.’

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