Ar­gyll young­sters find its cool2talk

The Oban Times - - News -

AR­GYLL and Bute Health and So­cial Care Part­ner­ship (HSCP) launched an on­line in­for­ma­tion and sup­port ser­vice in Camp­bel­town Gram­mar School on June 14

he ser­vice, called Cool2talk, (, is an on­line space for young peo­ple across Ar­gyll and Bute to have their ques­tions an­swered in the knowl­edge that they will be re­sponded to promptly by a trained per­son who won’t judge, but will of­fer in­for­ma­tion and guid­ance.

Sam Camp­bell, se­nior health im­prove­ment spe­cial­ist for the HSCP, said: ‘We were de­lighted to launch Cool2Talk.

‘Ques­tions posted to the Cool2Talk web­site will be an­swered within 24 hours, 365 days a year so young peo­ple can get ac­cess to in­for­ma­tion which is writ­ten specif­i­cally for them.

‘The ques­tions they ask and the an­swers re­ceived will then be posted anony­mously on the web­site so ev­ery­one can ben­e­fit from the in­for­ma­tion. The web­site doesn’t ask for per­sonal in­for­ma­tion and doesn’t iden­tify the per­son ask­ing the ques­tion.

‘Not only will the web­site con­tain a re­source for par­ents/ car­ers and pro­fes­sion­als, it will also in­clude a direc­tory of lo­cal/ na­tional ser­vices on a range of top­ics that have been high­lighted by young peo­ple as im­por­tant.

‘ Young peo­ple us­ing the site can also ac­cess on­line sup­port from a qual­i­fied coun­sel­lor one evening a week at the One2One ses­sion. This is presently only avail­able once a week but we are cur­rently in­ves­ti­gat­ing plans to ex­tend this fur­ther.

‘This valu­able ser­vice of­fers re­as­sur­ance, en­cour­age­ment, in­for­ma­tion and ad­vice on any health re­lated is­sue and, if re­quired, sign­post­ing to ap­pro­pri­ate lo­cal or na­tional ser­vices.’

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