The Oban Times

ConCom customers are given solution following concerns

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Customers unable to use an alternativ­e broadband or 4G provider in the Outer Hebrides will get a solution via satellite.

The Connected Communitie­s (Hebnet) broadband system is due to be shut down in March but there are still around 500 customers using the service and some have no other option.

Since the roll-out of superfast broadband across the Western Isles in 2015, homes and businesses have been flocking to it and the high fixed cost of ConCom made it no longer viable for Highlands and Islands Enterprise (HIE) to continue.

While fibre or 4G services are available for some, others would be left without any broadband after March.

The new satellite internet service, Hebsat, is hoping to provide that service for those left without any other option in the HS1 to HS9 postcodes.

The service is being offered by Voove, the Hebridean partner of rural broadband provider, BigBlu Internet.

The company is also looking to offer a cyber security apprentice­ship at its Uist and Stornoway offices along with some other exciting opportunit­ies for people in the

Hebrides.

A spokesman for Voove said: ‘With the purchase of the old Uist laundry building and surroundin­g land, we will be converting this 800sqm building into a technology hub to provide handson access and training for all generation­s, whether this is to teach the parents, learn the basics, more advanced tasks, or those wishing to start a podcast or streaming video channel.

‘Being able to provide the studio space, the equipment as well as the training to everyone, we hope to help as many people as possible understand not only the risks, but also the benefits technology has to offer.’

Constituen­cy Western Isles MSP Alasdair Allan recently raised concerns that while 80 per cent of households in the area had access to superfast broadband, some did not even have 4G reception.

He was disappoint­ed that HIE did not give customers more notice and wrote to the Scottish Government Minister for Connectivi­ty, Paul Wheelhouse, saying that those customers affected by the switch off should be ‘at the front of the queue’ for the next stage of fibre broadband.

 ??  ?? MSP Alasdair Allan was ‘disappoint­ed’ in HIE.
MSP Alasdair Allan was ‘disappoint­ed’ in HIE.

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