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I BOUGHT a new front door from a company online. When it arrived it was well encased in bubble wrap so I couldn’t see any of the door. I arranged for a carpenter to hang it in my home but he couldn’t start for three weeks after the item had been delivered. When he unwrapped the door it had a large dent above the handle. I told the retailer but they said I needed to notify them of any damage within seven days, so they rejected my claim. What can I do? Sean Lancaster CONSUMER Laws provide that you have a “reasonable” amount of time to return goods. The problem is that the law does not define what is reasonable. My view is that you have 14 days because this is the period of time you have to