Marc ASDA be the city’s po­litest man

The Peterborough Evening Telegraph - - News - By KEN MCER­LAIN ken.mcer­lain@pe­ter­bor­oughto­ Etken­m­cer­lain

SU­PER­MAR­KET as­sis­tant Marc Sher­wood can lay claim to be­ing the po­litest man in Peter­bor­ough.

That’s be­cause he’s the proud owner of a unique award given out by the Na­tional Cam­paign for Cour­tesy (NCC).

Mr Sher­wood (32) who works in the elec­tri­cal and en­ter­tain­ments depart­ment of the city’s ASDA su­per­mar­ket in River­gate was handed the spe­cial ac­co­lade yes­ter­day.

He was given the award for demon­strat­ing con­sis­tent help­ful­ness, po­lite­ness and ex­cel­lent cus­tomer ser­vice skills.

Mr Sher­wood was nom­i­nated for the ac­co­lade by cus­tomer Neil Pa­trick (70) who no­ticed just how po­lite and help­ful he was af­ter pop­ping into the store to de­velop some pho­tos.

Mr Pa­trick, of Oun­dle Road, Peter­bor­ough, said: “I came in the store to de­velop some pho­tos off my cam­era on the self-ser­vice ma­chines.

“I’m not very good with tech­nol­ogy and needed help. Marc came over and was re­ally kind and pa­tient to me, he ex­plained ev­ery­thing clearly and went out of his way to help me.

“As I was leav­ing I no­ticed he was like this with other cus­tomers. I’m a sup- porter of the NCC and de­cided to con­tact them and tell them about Marc.”

Mr Sher­wood said he was very pleased to re­ceive the hon­our.

He said: “I’m go­ing to trea­sure the certificate.

“Do­ing the job that I do re­quires you to have good peo­ple skills. I have al­ways been po­lite, it’s the way I was brought up to be.

“I think that it comes down to treat­ing peo­ple how you would like to be treated and show­ing ba­sic re­spect.

“Those are codes that my par­ents in­stalled in me. I am who I am and I’m cer­tainly go­ing to carry on be­ing po­lite.

“It’s some­thing you don’t see so much nowa­days. Many peo­ple are rude and im­pa­tient but I think that’s un­help­ful.

“If this award makes me the po­litest man in Peter­bor­ough then that’s a very nice hon­our to have.”

Peter Cress­well, re­gional ex­ec­u­tive of the NCC, said: “We give out these awards pe­ri­od­i­cally, so they are very rare.

“I’m de­lighted to see a young man like Marc dis­play­ing good old fash­ioned man­ners and po­lite­ness.

“He is an ex­am­ple to oth­ers and I hope he in­spires peo­ple. Be­ing cour­te­ous costs noth­ing but goes a long way.

“Our so­ci­ety is all about pro­mot­ing cour­te­ous be­hav­iour. We have a code of val­ues which we live our lives by and aim to pass on to oth­ers.

“I once read a quote say­ing that ‘po­lite­ness in so­ci­ety is as es­sen­tial as salt in food’. And that’s true isn’t it?”

ASDA store man­ager Shahid Sid­diqi added: “We are all ex­tremely proud of Marc.

“We aim to pro­vide ex­cel­lent cus­tomer ser­vice and this award shows that our staff are happy to help our shop­pers.”

COUR­TE­OUS: Marc Sher­wood at Asda river­gate who has been awarded a cour­tesy award with cus­tomer Neil Pa­trick who nom­i­nated him and Peter Cress­well pre­sent­ing the award.

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