Lots of paperwork
SMALL firms generally have loads of work experience many having been started by individuals following the collapse of larger businesses. Their biggest problem is they are too busy doing the job to jump through all the hoops required by desk-bound petty civil servants. Also, many are practical people who have little experience of paperwork. Its a shame but things will not change unless the small business owner can get a further 10 hours per week to do the paperwork in.